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View Full Version : Food Stamps Shoppers at Walmart Take Advantage of Computer Glitch



Le Libérer
16th October 2013, 16:21
9C1NuDiBzDw (http://http://abcnews.go.com/Business/walmart-food-stamp-shopping-spree-choice/story?id=20579980)


A couple of Louisiana Walmart stores will be stuck with most of the bill after food stamp recipients went on a colossal shopping spree when a power outage temporarily lifted their spending limits, state officials said today.

Police were called to Walmart locations in Mansfield, La., and Springhill, La., on Saturday as shoppers cleaned out store shelves.

Springhill Police Chief Will Lynd said some customers were pushing more food than any household could store in a refrigerator and freezer.

"I saw people drag out eight to ten grocery carts," Lynd said. One person hauled away more than $700 worth of groceries, the chief said.

The Louisiana Department of Children and Family Services' spokesman Trey Williams said the retailers who chose not to use the emergency procedures that limit sales up to $50 per cardholder during an emergency would be responsible for any additional amount spent over eligible benefit balances.


Shelves in the Walmart store in Springhill, La., were cleared Saturday, when the store allowed purchases on EBT cards that didn't show limits.
Following the policy clarification by the Louisiana Department of Children and Family Services, Walmart told ABCNews.com the incident was "isolated" and the company doesn't believe it had any material impact to its U.S. business.
The shopping frenzy was triggered when the Electronic Benefits Transfer system went down because a back-up generator failed at 11 a.m. EST Saturday during a regularly-scheduled test, according to Xerox, a vendor for the EBT system and based in Norwalk, Conn.

The bill could be a sizeable one for Walmart.

Lynd said customers were "not unruly." There were no fights or arrests made, but the scene was still chaotic, he said.

"It was definitely worse than Black Friday. It was worse than anything we had ever seen in this town," Lynd said of Springhill, which is near the border with Arkansas. "There was no food left on any of the shelves, and no meat left. The grocery part of Walmart was totally decimated."

Lynd said that around 9 p.m. CT on Saturday, a Walmart employee made an announcement on the intercom saying that the computer system had been restored and card limits had returned. At that time, customers left shopping carts full of food in store aisles, he said.

"At that point in time, they knew the jig was up and they couldn't purchase what they wanted to," Lynd said.

In the Walmart store in Mansfield, about 80 miles south of Springhill, staff temporarily closed the store to new customers to prevent a fire hazard with the existing number of shoppers.

Mansfield's Chief of Police Gary Hobbs said no arrests were made and there were no incidents besides customers "pushing and shoving." Hobbs said there were reports that customers were checking out with six to eight shopping carts, then returning later in the day to purchase more.

Unlike Walmart, other grocery stores in town told customers they would not accept EBT cards until the card limits were evident again, Hobbs said.

The EBT system was affected in 17 states, where individuals and households access programs like Supplemental Nutritional Assistance Program, Temporary Assistance for Needy Families, and other programs.

As someone with anarchist leanings, I felt a surge of rebellion well played, but then thought it through. So who will really pay for this? It will be the poorer population that shop there.

I feel sorry for those Walmart workers who are under paid having to deal with this. And I certainly won't be buying food from any of the Walmarts, because you know they just put that frozen food right back in the freezers thawed out. It took those workers 24 hours to reshock the shelves.

http://ksla.images.worldnow.com/images/23679489_BG2.jpg

argeiphontes
16th October 2013, 18:49
"At that point in time, they knew the jig was up and they couldn't purchase what they wanted to," Lynd said.

In the Walmart store in Mansfield, about 80 miles south of Springhill, staff temporarily closed the store to new customers to prevent a fire hazard with the existing number of shoppers.


Uh huh, a "fire hazard." Thanks for the post, I personally would have loved to have this translate into outright looting when the "jig was up." They should have stocked up on canned and dry goods, but when you're practically destitute I understand the appeal of steak and fresh vegetables.

(Granted, I do see your point about it translating into higher prices, but perhaps market forces would mitigate any price increases.)

Le Libérer
16th October 2013, 19:25
Uh huh, a "fire hazard." Thanks for the post, I personally would have loved to have this translate into outright looting when the "jig was up." They should have stocked up on canned and dry goods, but when you're practically destitute I understand the appeal of steak and fresh vegetables.

(Granted, I do see your point about it translating into higher prices, but perhaps market forces would mitigate any price increases.)

Had the 11th hour deal not have happened, I would say that is exactly what will happen when food stamps are cut. Hell, that may still be on the table, I dunno.

But to think Walmart was the good guy, by allowing folks to purchase without obvious limits certainly didnt make them the good guy. (Some were saying that locally) Knowing the Walmart business model or rather feeling like I know it.... I would suspect that Walmart knowing it was not their glitch would be paid anyway so they just let it happen unabated. Basically the vender was taking advantage of the situation just as much as the customer was.

Jimmie Higgins
16th October 2013, 19:28
I don't know, as a service worker you get shit anyway. I do feel bad for them having to deal with the extra chaos... But walmart's fine with creating that misery for workers themselves every holiday season and promoting a mob-scene with Black Friday. So I say for the people gaming the thing: capitalist system error in your favor, do pass go and collect $200 of groceries.

MarxSchmarx
17th October 2013, 01:11
I wonder how many people who were stocking up were Walmart employees themselves?

Danielle Ni Dhighe
17th October 2013, 03:34
I wish something like that would happen here. I'd take full advantage of no limit and the store honoring it.

Popular Front of Judea
17th October 2013, 07:02
Tells you how centralized a company WalMart is. The local management called headquarters before authorizing the no limits buying. I doubt the local management would have permitted it.

Just a rounding error for Walmart.

Os Cangaceiros
17th October 2013, 08:03
Well hopefully most of the food is either going to be consumed or given away to other people. Americans throw out lots of food under normal circumstances, it'd be a shame if a ton of perishables were to go to waste.

Popular Front of Judea
17th October 2013, 08:15
Given where it happened I assume much of it was passed along extended families.


Well hopefully most of the food is either going to be consumed or given away to other people. Americans throw out lots of food under normal circumstances, it'd be a shame if a ton of perishables were to go to waste.

Flying Purple People Eater
17th October 2013, 09:00
So much free coke and mentos...

Think of the possibilities.