Job horror stories

[A Revolutionary Tool]

Ever had that day at your job where something really ticked you off with your boss, manager, customers, etc? Post that story here.

Today at work something just really pissed me off so badly, I'm still pissed off right now. There is this girl who I was working with today at the cash registers. She's like one of the nicest people that I work with their, kind to everybody, really helped me out on my first couple of days while I was getting to know the ropes. She's black and has a really bad lazy eye. So I was at one register and she was on the one next to me. It was pretty dead at the moment and this guy comes in and goes to her register and I'm just watching pretending to wipe the counter.

The guy asks for one McChicken and a free medium fry. We're both like :confused: and she tells him we don't give away free french fries. He tells her "What the fuck, you can't just give me a free fry with that"? She says "Sorry sir, we don't give away free french fries, they cost X amount". He starts going off on this rant about how he doesn't understand why he can't get free french fries, starts yelling obscenities about how ridiculous that was, etc. She tells him "could you please calm down sir, why are you so mad, everybody has to pay for their french fries."

I'm trying to keep my cool while this guy is being completely rude for no reason to her and company policy is you're not supposed to show anger towards customers even if they're acting like douchebags but it was getting harder because she is obviously getting frustrated. So when she asks him to calm down he tells her "Fuck you, you don't tell me to calm down *****. You work at McDonald's, you get free french fries from this place(Obviously we work there, we get a free meal on our break) why can't I? You are all lazy, even your eye is lazy! Good for nothing nigger". :cursing:

At which point she breaks down and starts crying and it took every ounce of energy in my body not to jump over the counter and beat the shit out of him. So I start yelling in the calmest voice I could muster "get out of here right now" and pointing at the door(I noticed when I pointed that my arms were physically shaking I was so angry). One of the managers sees this happen and intervenes telling the guy we can't provide him our services because he was banned(apparently he was already banned for doing this same type of thing before). So he starts yelling at the manager saying "How the fuck do you sleep at night not letting me buy a McChicken?!" and refuses to leave. So another manager pushes the panic button and tells the guy we called the cops, so he promptly leaves the place.

Like I said I was physically shaking because I was so angry and was starting to tear up because of how mad I was. Our manager let her go home after that and I covered her shift after I took a 15 minute break. Then later that day the SAME guy dressed in different clothes comes in with an empty water bottle he planned on filling up. First I wanted to go punch him but decided I would just try and piss him off as much as I could because I couldn't do anything else. So there is a button by the registers that turns off the soda machines (you're supposed to turn them off when people come in with empty cups/bottles to fill them up but I usually never do) so I flip the soda machines off. Then I just sat there and watched as he tried every soda thing to only have none of them work. He throws his water bottle down and says "what the fuck" under his breath. Then I ask him "Hello there sir, is there a problem"?

"Yes there is, your soda machine doesn't fucking work!"

"Oh sorry sir, our soda machine is down for the moment."

"You've got to be fucking kidding me, when will they be working again?"

"Sorry, I'm really lazy. I'll flip this switch*Points to switch* back on once a paying customer comes in." (:lol:)

"Man fuck you! No disrespect, I know you work at McDonald's and all, but you need a fucking life man, you're a fucking loser".

"I'm sorry you feel that way sir, now can you leave, I know you're banned from this establishment and I'm not afraid to have the managers press the panic button again."
So he reluctantly leaves swearing something I couldn't hear under his breath.

Sorry if that was really long...

[Sputnik_1]

Hmmm, nothing really that bad ever happened to me.
Well, I've spent whole night washing dishes once, even if i was a waitress cause some drunk guy wouldn't leave me alone, touching me and stuff. Instead of kicking him out or that, the manager just put me in the kitchen. You know, money is money, customer is a costumer, and me, simple worker, is no longer treated as a human being during my shift. I was also under age at the time. Nothing as horrifying as your story, but felt like shit at the time.

[A Revolutionary Tool]

Hmmm, nothing really that bad ever happened to me.
Well, I've spent whole night washing dishes once, even if i was a waitress cause some drunk guy wouldn't leave me alone, touching me and stuff. Instead of kicking him out or that, the manager just put me in the kitchen. You know, money is money, customer is a costumer, and me, simple worker, is no longer treated as a human being during my shift. I was also under age at the time. Nothing as horrifying as your story, but felt like shit at the time.
Does that kind of stuff happen a lot where you work? Is it like pandemic, because when I was a kid working the cash register at a restaurant my mom worked in I saw that happen all the time. I would help out during special events like biker week, and half the time all the women would end up in the back in the kitchen because they would get uncomfortable with all the drunken fools trying to get with them.

[Sputnik_1]

well, unfortunately it does happen a lot. But a normal reaction is - the drunk guy gets kicked out or something like that. Unfortunately, as i said before, money is money and it not always happen.
I was surprised that it never happened when i worked in Italy- yeah, happened that was asked for my phone number or such, but a simple "no, not interested" would solve the situation and the customer would act nice anyway.
It happened a few times in UK tho. Usually it would mean that the manager tells the guy that if he doesn't stop acting inappropriate he'll have to kick him out. Only that once (it was in quite a posh restaurant I've been working at the time) it was actually me taking responsibility for customer's bad behavior.
That's my personal experience tho, I dunno how often that happens but it makes me think of general fucked up misrepresentation of female image in mass media - more an object than human being.

[Pioneers_Violin]

My whole Career has been a Horror Story!
Or could probably be considered one by the more squeamish.....

Angry, Idiot Customers are bad as well as potentially deadly, but are nothing compared to sadistic and fiendish management.
Why? The customers will move along or get arrested but Management generally doesn't.

Physically, having my hair catch fire once was the most traumatic, though several of my fellow workers have had permanent, debilitating injuries on the job. Still, I had to wear a damn wig for a year or so and even then it took years to recover fully...

Working next to a guy that gets arrested for attempted kidnapping and rape? Creeps you out for a bit, maybe longer.

Being lined up against a wall and being interrogated by the "owner" of the establishment "Who here voted for da union?" when his brother was endited for murder? Hah! I stepped forward first thing.

The truly nasty stuff is the kind of crap I get nowadays. Working for people I despise who have repeatedly tried to get rid of me who in turn work for a despicable major corporation intent upon building their precious profits on the broken backs of their scared and obedient serfs, I find myself in another "Interesting" set of circumstances. Fortunately, I have my Union, which apparently has been all I need so far.

I wonder when they will try pulling their next "fast one" on me? The last time involved a previous manager fond of "goofing around with the guys in the shop" coming over to my work area, making an outrageous comment and then shrieking "Insubordination" when I replied in like fashion, which was common practice.... for everyone else.

Perhaps, if I'm really lucky, their next attempts will fail too. I've outlasted many of these charming people already... Almost too many to count. Still, it's not entirely their fault. They're only passing down what comes from above, and things aren't going to change until upper management or even Corporate gets a shakeup.

So, I continue, content to see what impossible situation I will be called upon to witness next....
I hope I can survive this one too! :)

[Nox]

Then later that day the SAME guy dressed in different clothes comes in with an empty water bottle he planned on filling up.

This is why I wish we had self-service soda machines (or whatever they're called) in the UK.

[Sasha]

These stories make me so happy it is actually my work to throw out drunk asholes, not only is it a standard rule that if any of the staff feels uncomfortable with a customer the customer goes out but I can even overrule the manager in these situations.
And if anyone gets physical? Say hello to the pavement...

[A Revolutionary Tool]

Today we had some "regional manager"(I think that's what they're called, they go around checking everything is running smoothly at all the McDonald's in their area) come into my McDonald's and check us out, he was a major dick. Most of my managers are really cool guys/gals, I only have a problem with 2, but this guy is the worst.

We got really busy all of a sudden during lunch. Some guy ordered 200 McNuggets when the most we have ready is, at most, probably around 60(and that's with two trays full, one of them wasn't). On top of that I'm having to grill just about everything including the Angus meat, bacon, regular meat, quarter pounders and on top of that I'm training one of my managers how to do all of this. A few minutes into the rush this douchebag shows up to make sure we're doing everything right. He stands there in the kitchen and is constantly telling me, "Why are the customers waiting, the customer should never be waiting, you need to work faster," and ," Why am I waiting on nuggets, the customer needs his nuggets now". So finally I told him "I'm sorry they're taking so long, but the customer ordered 200 nuggets, it's going to take a little while".

His response was," Don't make excuses, I hate when people make excuses. How long have you been working here? Oh you're really new. Well you better get rid of that attitude if you want to keep your job here. Be a doer and don't be the guy that makes excuses for his own failures". I just wanted to yell in his face "DUMBASS, WE DON'T HOLD 200 FUCKING NUGGETS LAYING AROUND, THEY TAKE A LITTLE TIME TO FUCKING COOK!" Like he didn't understand that what he was asking for was impossible.

If you have more than your two trays full the managers will get mad at you because then the extra have to be thrown away because they don't stay warm so they will know when you get hit with an order like that that it will take a little while to cook so many nuggets. They might say "How much longer on those nuggets" and be a little frustrated(More at the person who ordered 200 nuggets I think than at us) but they understand that basic concept that 100+ nuggets takes time to cook. This asshole obviously didn't. I hope he dies soon so I never have to see his face again.

[Le Rouge]

Hahaha Rev Tool, working at McDonalds looks almost fun.

[A Revolutionary Tool]

Hahaha Rev Tool, working at McDonalds looks almost fun.
To tell you the truth sometimes it is pretty damn fun. Like the first(and only time so far) that I worked the night shift it was pretty awesome. We had this hella cool manager out in the kitchen "supervising" us while we weren't doing anything because we didn't have any customers at midnight. So when a coworker asked for a fudge sundae with his employee meal the manager pulled a prank on him. He put mayonnaise at the bottom of the cup, then the ice cream and the fudge. His reaction was hilarious and a epic prank war ensued. Was paranoid the whole night :lol:.

Besides that we talked about Skyrim the whole night while we "cleaned up" the place. I love the night shift :D.